Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wendys shop for classy women (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wendys-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pleasant to the body, very satisfied, looks great
To Turkey ordered, sent 25.10.2021 very cool without complaints. Arrived 07.11.2021 with the store did not communicate. 90-75-90 even a little free
The dress is cool, but it shines a little, you need to think with what tights to wear.
платье очень милое, на теле сидит отлично
Dress is nice a bit loose on my but it’s one size so I was anticipating that. Definitely need those under dresses, material is synthetic though not wool or polyester but it’s soft to touch
очень милое ,мягкое плвтье.На мои размеры ОГ 94,ОТ 74, ОБ 94 СЕЛО идеально.
It is love at first sight, perfect
Очень мягкая ткань, приятная к телу не колется, тянется...
Girls, dress. Warm, beautiful, soft, village on the figure. Promised delivery 5.12, and sent 16.11. To the store respect take will not regret! For the winter the most it
The dress is excellent! Pleasant milk color, I can not say that it shines through, and if the flesh color is linen, so perfect. The body is also pleasant. To buy recommend
It's a beautiful dress! I 'd just like to come wider.
Fabulous dress, thank you store
Fast shipping. Moscow reached 6 days. In my 46 size, the village is perfect, although it stretches well, so at 48 rubles. also suitable.
Super! On the parameters 91-73-97 the village is perfect! Pay attention, due to the fact that the dress is knitted, under it need a combination. I bought a white fitting dress for this and now it's super!
The dress is cool, I advise everyone! It came very quickly!
Very pleasant to the body
The dress is very beautiful. Matches the photo. Thank you to the store for the excellent product and fast delivery!!!
Soft thread, nice to the body. A good thing for autumn weather.
I did not like it, the color with yellow, shapeless, some gut
Great value for the price
It looks very nice, more expensive than its cost. I do not know if it will be stretched and rolled up, then I will add. I'm going to wear it after delivery. On fitting-shoulders and sleeve length-normal. My height is 165 cm, weight is 54 kg. Clothes size 42. Three weeks passed before Irkutsk.
The dress is super! In my 44-46, OG 90, OT 78, OB 98, height 158, moderately tight, elastic at the waist, length as in the photo. Who likes to tighten harder, then there is a large stock, a very soft and elastic dress, a color of champagne or cream, but not white, suits me. Thank you!
I have a 100 d chest and a 38 +- d pants and m looks very good aqun very glued The fabric is warm and soft
One of the most chic things I ordered. The material is pleasant to the body. On height 160 the dress lay well. Fabric in a hole, but does not shine through. I put the maximum ball on all positions
шикарное платье!