Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wendys shop for classy women (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wendys-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absoluut liefde deze jurk kwam dus snelle aswell dank je verkoper x
Verbazingwekkende, de jurk is geweldig fit mooie op, tijd is snel Super aanbevolen
Lengte is geweldig IK ben 165cm. Qua maat.
I just got my order and I LOVE everything! Well-made, flattering and reasonably priced. Makes it wonderful to shop online. I will continue to purchase from yall all! Thank you so very much!
Liefde het, dont fit me, ik zal het maken fit voor mij
The dress is perfect, looks exactly like the picture , fits like a glove
Chic jurk, vrouw is blij, met de grootte geraden.
Kwam in ongeveer 2 weken, het leuke en stretchy
Zeer mooie jurk die mallen de lichaam goed.
Deze jurk is zo mooi
Perfecte verkoper. Perfecte Jurk. De Grootte is precies perfect. Zeer snelle verzending.
IK liefde de jurk IK niet hebben communicatie met de verkoper als IK niet nodig contact met de verkoper maar de jurk is verbazingwekkende past perfect ik bestelde meer kleuren van de verkoper op tijd aangekomen
IK echt van deze jurk. Meer de levering was super snelle
Mooie. Het voelt super goed. Zeer mooie Kleur rose rood als in de foto.
Zeer goed, mooi, goede stof. I love it. Dank u
Perfecte producten as seen on pics, super snelle levering ook.
Past me perfect, IK voel me erg comfortabel en kwam zeer vroeg om mijn deur IK ben zooooo happyyyyy!
Zeer goede en snelle levering
Zo mooi en comfortabel. En zijn stretchy
Zeer mooi als beschrijvingen
De jurk is goed, hoewel waren er twijfels wanneer IK besteld
Jurk מהממתש stof echt aangenaam נראת Superieure!