Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wendys shop for classy women (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wendys-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really nice dress with amazing quality and fabric. I’m really happy because the shipping didn’t take a long time in two weeks it was here. I orderd on 22-8 and it came at 8-9
Shipping was long but I love the dress so much. Exactly as pictured. The material is like spandex nylon and stretchy. I will def be wearing this everywhere
J’aime beaucoup la matière !! Elle est douce !! Conforme à la photo et ont peut la portée de n’importe quel bras ! Waouw ! Commandé le 11.11 reçu le 15 décembre / odeur chimique mais après la lessive ok je l’ai prise en M pour qu’il taille bien mon corp
Perfect! Came very quickly, just one week
absolutely beautiful, thick material lind of like fleece inside so nice and warm for the winter. looks exactly like picture can't wait to wear it
the fabric is tight fitting, comfortable! It’s exact like the picture and it did take a irregular amount of time to arrive.
Good quality material and the fit is really nice. Love it!
Amazing dress love how it fits true to size
La robe est super, j’aurais peut être du prendre en S, attention car derrière elle est vraiment courte.
it’s so soft. it took longer than expected but i really wanna believe it’s because of covid lol but i love itttt can’t wait to wear it !
I LOVED THIS DRESS! I’m a size 7-8 I weight about 150 lbs and I’m curvy, so I went with the large, and it fit perfectly! The fabric was wonderful
Really nice stretchy and soft material
fits good, size 8
Such a cute dress and very happy about my order
Fits perfectly. Good quality and came in less then 2 weeks
Love the material!!!! Very thick and good quality!
This dress is absolutely beautiful in person. 10/10 would recommend. The slit is a little higher than I would’ve thought but I personally don’t care. It’s gorgeous.
The dress is a bit short, but honestly I expected it because I’m bottom heavy. The dress is really cute and the material is nice. Sorry for the bad quality; these are screenshots from a video.
Love the dress and love how stretchy the dress is. I love that I can still wear a bra and you can’t see the strap from the shoulder. I am 45 in from my bust and if I wear something that I can’t wear a bra by boobs look saggy ): but thankfully I can wear a bra and you wouldn’t be able to see the strap on it. I ordered a size L