Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wendys shop for classy women (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wendys-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pants are good. Ordered M (height 160, O. T. -70, O. B. -92), sat down well, but it was possible to take S. Took under the previously purchased sweatshirt of the same color, but, unfortunately, the shades of the fabric did not match a little. This is to the question that the suit is better to buy whole, not piece by piece, to keep things from one shipment.
Заказала штаны S, кофту XS. На параметры 85-67-95 сели отлично! Штаны более менее свободно, но не в облипку, то, что надо. Худи оверсайз. Приятный материал, надеюсь, после стирки все будет хорошо. Самое приятное-это Ростовка! На 168 см штаны не оголяют щиколотку. Рекомендую продавца и Костюм. Доставка за 9 дней до пункта выдачи в Москве.
I ordered pants and hoodies in a suit. All size L. Hoodie is straight overweight, but this is what I wanted. Front pocket on lining. No smell. The seams are even. I found the thread. The fabric is very soft. Inside with a fleece. Warm. For winter and cold autumn just right. This is my second order from this store. Definitely recommend and I will order more.
Pants are warm, soft But everything sticks to them, you have to constantly clean And so good
A good suit has ordered a second one and now her husband.
Good hoodie. Corresponds to the description. Delivery fast
Hips 100, height 170, M well sat, but the top took S
Large soft jacket, size the smallest
I ordered for my brother, the sweatshirt just sits, the oversize
Washed 3 times, no pellets. Warm. At a height of 164 cm and parameters from 80, about 95 sat well.
A good sweatshirt, at 105-82-102 growth of 163 villages is good, comfortable, soft.
Super panties, bought to the previously bought sweatshirt, height 170 about 100
To the sweatshirt came perfectly. On OB 98 is normal, but not ideal. I love a little freer, but I'm afraid the next size would be very large. The height of 178 is excellent. Warm (footer with fleece) started a little climb, but I still did not wash them, knees do not stretch, elastic bands are dense.
The jacket is insanely beautiful. But! The color of the cuffs and rubber bands from below is different from the main one. I personally did not hesitate, it does not catch my eye. Slightly different measurements: width 57 cm, length 71 cm. Size XS is free, very freely sat at 42-44 ( 86-68-95) height 168. I have this 4 thing, there are 2 more pants and 1 sweatshirt ordered from this link. I 've been wearing pants for a long time, everything is fine. Came in 10 days company DPD.
The sweatshirt is good, at 170 100-80-100 the size M sat perfectly, but came with marriage, very not nice, I will open a dispute, I hope, that the store will solve this problem and refund some money, the delivery was very fast, earlier than the promised time, I will not shoot stars