Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wendys shop for classy women (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wendys-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Хорошо спасибо вам большое спасибо круто
Excelente vendedor
Thank you well received
The coat is a overcoat, covered up below the waist, has good finish, is lined with coat artificial back, front and hood. Has lining fur sleeves. The sleeves have padded lining. The sleeves have input protection wind cuffs. The collar close up height Chin, dispensing scarf. The coat has wide double external pocket on right and left features zipper pocket at chest right side. Has internal pocket on right and left. The hood is removable by zipper. Despite being a product for intense cold, it is not heavy use. My height is 1,75m and my weight is 100kg, size 5XL served perfectly. Have enough belly and the coat closed well without problem. I am quite satisfied.
The coat is exactly as description and pictures. Measures size match the description. The package took 21 days to reach Brazil. -Am satisfied with purchase!
I really liked the jacket, thank you very much in the package and very quickly!!!
Зазал куртку 22 августа, в Оренбург пришла посылка 1 сентября, доставка быстрая, описание соответствует, заказывал 3xl,на рост176 вес 88кг,подошла идеально. Рекомендую к покупке у этого продавца.
Received the jacket in perfect condition, am very satisfied with the product.
ok blz
Unhappy with kalmadım the fact not the same
Great item! Fast shipping ! thanks !
top!
Like great product, like picture, very good service
Thank you, good jacket6 size is O'K.
Very good, warm real
Light, beautiful jacket. The size grid is correct
The jacket basically corresponds to the description. Jacket to the waist. The pri-10c ass will freeze. No fur collar. Lining synth. Plush. Under the sweater I recommend taking the size + 2. For autumn winter for Russia (medium strip) will come down.
Thank you
good
It is very good for winter or go to snow, warm and comfortable, eye with size qtake as reference the size chart
All is well, only immediately flew the button on the pocket, delivery fast
Годная куртка, весьма теплая и пухлая. Размер 3х мне на 52й ,173 подошел, люблю правда, чуток подлиннее
Received as announcement, size purchased served
Время заказа: 13:39 Jun. 02 2021 ПОЛУЧИЛ:21.06.2021 ГОДА! КУРТКА ЛЕГКАЯ ТЕПЛАЯ ЗИМНЯЯ ВНУТРИ 2 КАРМАНА А С ПЕРЕДИ ОДИН С ПРАВА ВЕРТИКАЛЬНО НА МОЛНИИ НЕ ГЛУБОКИЙ ДЛЯ СРЕДНЕЙ МОБИЛКИ САМСУНГА J120 ! В НИЗУ 2 БОКОВЫХ ВЕРТИКАЛЬНЫХ ДЛЯ РУК НО ЛОЖИТЬ ТУДА НИЧЕГО НЕ ВЫЙДЕТ СРАЗУ ВЫПАДИТ ВСЕ ЧТО ПОЛОЖИШ! А ПО ГОРИЗОНТАЛИ ТЕ ГЛУБОКИЕ МОЖНО ЛОЖИТЬ ВСЕ ! МАТЕРИАЛ ТОНКИЙ НА ПРОЧНОСТЬ НЕ ЗНАЮ ? ПО ВИДУ ДОЛЖЕН ДЕРЖАТЬ САМ ПОШИВ ХОРОШИЙ КАЧЕСТВО С КАПЮШОНОМ ! ЗИМА ПРИЙДЕТ УВИДЕМ ??? ВЛАДИМИР К! КРЫМ! КЕРЧЬ ! РОССИЯ !!!
According to the description, as in winter I do not know. The child liked the jacket.