Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wendys shop for classy women (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wendys-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@wendys-shop.net
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@wendys-shop.net
Girls, these pants are just space. Of course, you do not fit in the heat, the whole ass will sweat, but in the off-season just a gun. Sit perfectly. As for me, so even adjust the figure and lose weight. The only thing that is uncomfortable in the toilet to walk, constantly unlace
I live in UK and the product took 9 days to arrive!! I LOVE THESE TROUSERS! i got a size XS when normally i wear a S like the reviews suggested and it was definitely the right choice! Size DOWN for a tight fit! The zips are not functioning pockets but the jeans have front pockets anyway so thats not an issue! The holes for the laces are nice! The laces are nice! Lovely faux matte leather trousers highly recommend!!
Stylish, in optyag took on S. Teak in teak, if the priest is bigger, take the size more. Came 2 weeks before Siberia
Nice pants, size S lies perfectly, however hard in them kucnąć whether the duck down because hard the naciągają on knees and then the ściągają pants with tyłka. Best in them become. When growth 168 stretch back ankle-length however to feel comfort when siadania trzebaby them pull up under the calf.
The parcel came very quickly, in 10 days. I liked my pants. According to the comments chose the size XS although in life I wear S-M (waist 70 hips 92), the size approached.
Leggings fire) for growth 171 short, but with high shoes is excellent
Top pants
I have a xs taken and it sits percies well. Normally I have size S. I have a size smaller
Pants are cool, thin. Not for the winter, the front is fastened only to the ties. I read reviews and took on the hips 97 size S, it was necessary to order m. The Hood stuck in, but I thought the lace with the rivets in my hands will remain. I do not know who there is in obdirochnaya, OK, sit down problem... Keep in mind, stretch very badly, good only at the seams) I'll leave it for the spring, the pants themselves are steep
Height 175. Waist 66. Wear 44
I really liked these pants! I didn't expect them to be so cute. The store is responsive, changed the size S to Xs, as I asked. It is important not to lose with the size. I wanted to achieve exactly a tight effect. So be careful! It is still important that these pants for low girls. My height is 165, so Xs came up perfectly!
Pants are thin, for the winter will not work and with pantyhose, too, no! Take the size smaller, very pulled at the expense of the lace .. My European 34
These are just greeeat! I'm 5'8 and skinny but I have problems with my tummy getting bloated, took size S (to my usual M) and it fits perfectly and my stomach doesn't look that pregnant in them! Also, they have REAL POCKETS! Honestly get them, you won't be disappointed! Delivery to the UK was extremely fast too.
Cool pants, but short. On height 167 somewhere 7 cm above the ankle
Its a nice pants, nice look a like and looks like the product pictures. Little short for me I am 5’9.
The pants are beautiful and do not feel bad at all. It is as in the photo, do not hesitate to buy, in just two weeks I had it!
Вроде хорошие, сначала думала не налезут но потом ещё и немного стали сползать, на талию 62 и бёдра 93 взяла хs отлично) посмотрим как будут в носке
Generally not bad, but as always short ((my height is 1.7
Pants Super!!! My parameters are 88-66-88 height 159. Pants perfectly fit. I ordered the smallest size. Even too big for a little more))) but nothing))) more pics and videos in my Instagram @ ka_ty_ka_ty
took a chance and glad I did. these pants are amazing and super classy with a hint of sexy at the same time! the tie string allows you to tighten them too. love them. I'm just super concerned about when I wash them as I have no yet so we will see how that goes as theres a strong odor and they can not be worn without washing first! black dye may still seep into the skin after washing!