Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wendys shop for classy women (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wendys-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It was two months old, but it was worth it.❤& Middot; At its s took M. growth 161. The length is all good
Everything corresponds to the description, the size approached .... delivery to the Lipetsk Region 12 days! Seller recommend!
I was very afraid that the dress would be great, but not everything is so bad. In the picture, the dress looks better, but still the dress is worth its price. By the way, the dress came really quickly, although I live in zalup. In general, 50/50
Came in 12 days to Ukraine. The fabric is pleasant to the body, although synthetics, it looks good, the threads do not stick out, there is no smell. On the Size M and height 164 took HL, did not lose, sits perfectly, not in the guise and not short
Very fast delivery to RB. The product corresponds to the description and dimensional grid. The daughter is delighted.
Excellent dress, I recommend
looks great and feels good
The dress is stretching, very cute. A little over a week went by in Moscow.
Nice dress
I'm actually so inlove with this oh my gosh. it came so much quicker then I expected and it's so comfy and fits amazing. the fabric is silk and it's so nice.
The goods did not come, the money was returned (
Envío rápido. Así como se describe. Me encanta.
On the growth of 170, 90-70-96 XL sat perfectly, the fabric is very pleasant to the body and delivery only 12 days))
Платье приехало в сроки, и достаточно быстро. По поводу самого платья, на рост 168-70 брала S, честно говоря длина немного коротковата, сама ткань синтетика приятная к телу, принт чёткий и яркий. В целом продавца рекомендую.
linda
Very good choice, especially for such money))
Cool dress
The dress was sent on the day of the order, the store was not contacted. Ordered two sizes larger and hit the point. I wear Russian m, I ordered XL. My parameters are chest 95, waist 68. I'll have to suture at the waist, but it's better than I would order a smaller size and get a short dress :) it stretches, the fabric is thin, but does not shine through I'm happy :)