Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wendys shop for classy women (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wendys-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love! I’m 5’9 it’s a little short but I’m happy with the product! Exactly as described! :)
IM 5'3, 115 POUNDS AND TOOK A SMALL. Its super beautiful the neck is adjustable so it can stretch out if you have bigger boobies. And the material is amazing!
Pretty dress
Loved it! Looks just like the pictures.
Extremely beautiful and good quality. The shipping was only 2 weeks.
Came super super fast and looks just like the pictures. On the shorter side for anyone my height (5’7”) or taller
la matière ne gratte pas elle est plutôt légère même si c'est plutôt une sorte de laine douce et fine je pense quand même pouvoir la mettre en été et la couleur est bonne elle est juste vraiment très courte pour les filles qui font plus d'un mètre 70 vous ne pourrez la mettre que à la maison ou à la rigueur à la plage avec un maillot de bain en dessous car c'est vraiment à ras des fesses je fais un mètre 74 pour la taille cela représente un L français et elle correspond tout à fait à la description
Looks good, fits well, but material was thinner than I expected.
Really cute dress and is exactly like the picture. It’s alittle on the shirt side so keep that in mind. Overall it’s a really good buy.
Came super fast, and looks good...
Im usually a us size 7-8 in jeans for reference! a medium/small in the top.. d/c cup boobs! I ordered a medium it fits perfect not too tight at all just like a glove it’s definitely worth the money! It is very short tho so that’s the only downside.
Super fast shipping! Received in less than 2 weeks , it took exactly 12 days from order to delivery. Ordered a small and I’m normally a small (32C, 25 waist, 5’9 tall). Stretchy material, short dress, adjustable on neck. Beautiful for my trip to the beaches in Mexico. Easy boob slip so be careful. Great communication with store. 10/10 recommend
Exactly how it is in the pictures and the delivery was super quick! So excited to wear it and post pictures. 100% recommend.
Love it so much
Lovee but I would recommend going a size up no matter the size you are.
Who ever made this dress did such a good job, I love it and it looks EXACTLY like the picture thank you to those who worked on the dress I appreciate the hard work !
amazing product really good quality however was a little short on me im 175cm