Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wendys shop for classy women (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wendys-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@wendys-shop.net
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@wendys-shop.net
I ordered a small and it fit perfectly. I’m 5’4” and my weight is 110 and the outfit is lit asf!!! I love it.
l love it arrived in 2 to 3 weeks fit perfectly size small.
Love it
Haven’t wore the pants yet to take pictures but I loveee the top it’s perfect and the pants are cute too
The top is pretty cropped for me but I have a long torso. You don’t need a bra with it and it shows lots of cleavage. You have to be careful that the strings don’t get lost inside the band so hold the ties when you’re taking them off or putting them on 5’7 175 with a big butt and large fit decently
I got a medium which is normal for me & this is really stretchy so you can get your normal size and it will be fitted how it’s supposed to be but not be really super tight if you want it tight ASF i think you can size down because it’s really stretchy almost like swimsuit material but thinner and stretchier. It’s not see through but if you size down for a skin tight fit it might be see through. i’m usually a 9 in FN jeans or a medium . it came in like 2 weeks. I’m 5’4 146 lbs waist 27in hips 41in
I love how it feels and fitt . Im 5’5, 175lbs and wear a 36DD, barely got an ass but it feels amazing on me and hugs every curve
Haven't stopped wearing it since it arrived. Soooo comfy and great for lounging around the house so I don't mind that it's a bit see through. Recommenddddd!
Love love them! The Material is exactly what i wanted. I’m 5’2 perfect length
The pants are really cute. Didn’t wear the top cause it didn’t fit that good. Came in a week
took like 3 weeks, literally like the picture although it is a lil thin but not see through, i’m 5’8 & have long legs & they go past my ankles & feet
Fits perfectly! Took awhile to get here but was so worth it!
Nice
Definitely planning on ordering any other colors they have! It took 2-3 weeks to get here. The fastest delivery I’ve had on this app.
Nice...the pants stretch , get your regular size I ordered medium I usually wear a 7-8. Hope that helps
i love it so cutee bought it for my dance sister & she looked so cuteeee
Exactly as described. At first I thought the material would be too thin but it’s acc very comfortable and feels almost silky.is thin material for sure but good for summer time. I paired it up with trainers and a long balloon sleeve am cardigan and it looks AMAZING. Also arrived earlier than expected (20days earlier) Thanks store!
Fast shipping! Too a bit small if you have larger breast
Love the material
Came in 2.5 weeks! Super cute, and pants are long enough since I’m 5’11!