Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wendys shop for classy women (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wendys-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@wendys-shop.net
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@wendys-shop.net
Very simple and pretty dress. Recommend it.
Cool dress, keeps the shape, natural cotton. Small chest really looks beautiful, harmonious, did not go. I took S on the parameters 82-65-90, height 160 cm. Got weeks for 2-3
Girls, the dress is just super! Took on Black Friday for 980 rubles. Went 2-2,5 weeks, was packed in two packages. At first I was wrong with the size and ordered M, but the store answered my request very quickly and put s. Thank him so much for that! Very carefully see the size chart, because the cutout is very large and if the chest is small, then you will just shine to her at any convenient opportunity. Size s sat perfectly. Fabric HB, will be long in sock and easy in washing. In general, take and will not regret) if you doubt the size, it is better to write to the seller, he answers very quickly)
Dress on the parameters 84-62-90 and height 169 village as it should. Material something Tipo dense cotton, slightly rustles and a huge minus, that strongly crumples and stick to it all the threads, hairs and so on. With a deep neckline, it turned out an interesting highlight, but I still closed it with a top, and it turned out also pretty. It's hard to iron, I did it for a long time and hard, in the end it was all the same quickly
Very cool dress. At her c took too C and the village is very good, the only thing that is bad is that there is no snake, it is difficult to climb into it .... my measurements: chest 88, waist, 67, height 168. Fabric cotton, it came to mistexпрес somewhere in about a month. I want more in white)
Ношу 42-44, взяла S. Очень красивое, ткань плотная. Спасибо!
Ordered 11.11, received 27.11. On the OG 100 took L, approached, with a bra tugovato, without it-for me it is too open, I think it will buy a black top under the dress) dress fire! I ordered it for New Year's Eve! Looks chic and expensive!) black does not shine through) after New Year's Eve I will complement the review with beautiful photos) I will order more from this store)
Cool! Material cotton 100%, size m at 44 on not big breasts. Reached for half a month, the order was tracked
Dress as in description and reviews, cotton. The size did not fit, it turned out to be large under the breast, in the atelier sewn a zipper and a little cut-out. Parameters chest 90, shoulders 37, the rest does not affect. It was necessary to take S, but it was not a fact that the shoulders would climb. And so the dress is simple, but spectacular. It came to the cash register five very quickly, in a week about.
The dress is super. At 44 m-Ka went perfectly. Fabric is good. Despite the fact that there is no lightning and rubber bands, it is easy to dress. Fast delivery, less than a month.
Excellent pure cotton, very stick any lint, at its 83/72/95 ordered M under the breast barely climbed, but when wearing perfectly
Girls if you are still thinking to buy or not-then my advice to you: take and you will not regret. I 've been looking for a black dress for a long time, which could be called perfect. And now I found him. All seams are even, the color is saturated with black. Of course, the bill. of what There is no lightning or buttons-through a pile a little tight dresses, but it sits perfectly. It's short, but it does not look vulgar. On Black Friday, I only had $9,86. I did not communicate with the store, it came quickly. to the branch of mist Express (who from Ukraine)
Perfect dress! Landing, shape sleeve, fabric!
Super beautiful, it fits amazingly! I cannot go out without bra, and you don't need it with this dress!
Very beautiful dress. On height 165 and weight 53 ordered M, a little freely, but so even better. Because of the fact that there is no lightning in the dress to climb hard. Upset about the delivery, 4 weeks.
Everything is described early. I took a dress according to reviews. The size approached as it should, but after washing has not yet tried to iron, but I think it'll take a lot of time. Under the shoes and under the shoes looks equally good.
The dress is chic, the only very much crumpled, the smell is absent, long delivery just over a month plus to the whole store sooo long sent the order, well, I advise everyone
Nice dress! All as expected only went for a long time... In the rest I'm happy
Dress, cool, stylish) on me the smallest size)