Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wendys shop for classy women (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wendys-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@wendys-shop.net
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@wendys-shop.net
Delivered in 12 days. Very nice article, corresponds to the description!
The vest is perfect! Model oversize, long covers the ass, on the sides cuts, looks very much! Viscous dense does not shine through, stretches not particularly, sewing neat without sticking threads and unpleasant smell when unpacking. Delivery three weeks to Moscow, the track is tracked completely, the packing is good. On its parameters, the height of 159,89-66-96 took the size M, the size approached perfectly. To buy definitely recommend☝& Middot;.
Very good soft
Order came quickly. I did not communicate with the store. Mom liked it.
On the Sizes 87-68-98 ordered M, it was possible to take less
Wonderful vest! Very noticeable oversize, pleasant, warm straight very, long and thick Slightly inneatly sewn collar, there is an extra gate, but it's not scary, but in the rest it's perfect
The order was almost a month, tracked. I ordered the size S at 84/65/90, sits like a model on the store's photo. I plan to give in the atelier, a little sew. In the rest, the vest is cool, thick. The color is not pure white, but a little yellow, but it does not spoil it. I liked it very much.
Impeccable super happy size correctly nickel mesh
Cool waistcoat, soft, warm, the threads do not stick out, I was not disappointed! :) I do not know my exact parameters, I wear s/40-42, I ordered s and did not lose, good oversize, length just below the ass
Trend vest This year all the women of fashion bought these vests, and finally came mine) I really liked it very much. The color is exactly the same as in the photo. The material is dense, keeps the shape perfectly Machine binding Slightly unclear are the edges of the sleeves, but it does not confuse me and the general appearance of this does not spoil at all. There was no thread, no unpleasant smell. It reached Mo in two weeks in Pyaterochka. On the parameters og 90 from 78 to 104, the growth of 163 chose the size L and this is straight the ideal oversize. Looks very stylish, you can wear both with a shirt, and with blouses, dresses, cool will look with a dress-shirt also free cut, and in the warmer season you can stylize with a T-shirt. To buy recommend)
Really satisfied with the order and very fast delivery
It is perfect and fits perfectly with the photo! A small smell but just wash.
Just like on the picture. Very large cut (oversize)
The seams are even, at a height of 176 and parameters 98/74/105 took l just right, stylish and neat, delivery fast
The vest is pretty, neat. The only thing, at 90-70-98, height 169, I want more overseas, although the size approached. Warm. Yarn is acrylic, it is felt. But I still liked it. It looks stylish!
Nice vest! With an increase of 159 cm s good oversize, parameters 80x60x90. The fabric is pleasant, the seams are even, super purchase!
A good waistcoat has a strange smell. She came to Chelyabinsk in 22 days.
Not a bad waistcoat. Milky color, but not wow. The fabric is a little squeaky. Sewn neatly
Perfect I recommend a material very well and sends fast!