Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wendys shop for classy women (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wendys-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is excellent, though I thought it would be bigger, the store put another gift, I recommend the seller,
Handbag is weak, handles are not reliable. Appearance is excellent.
Very similar smell bag only for small wallet, not convenient at all. Slips off the shoulder...
Exquisite bag .. tasty spacious…
precioso, me ha encantado, el tacto una pasada recomiendo 100 por 100, y lo ha mandado con un detalle muy contenta con el producto, si tuviera algún problema con el bolso añadiré reseña gracias al vendedor.
Thin material, for the summer, with a jacket or a fur coat will not look very good. And so everything is fine!! Three pockets, as in any way, will not write off when I use it.
I received a handbag very quickly even before))) I'm happy with the purchase, the bag is soft from the shoulder does not fall off very convenient thanks to the store very satisfied with the purchase
Got it
The bag is soft, neat. Two compartments on the button, one with a zipper. Everything works, stitched smoothly.
Simple
The bag is cool, I just wanted it. Soft in the cold did not freeze. To the store thanks he put in a padarok of keys for keys. Order Shol month.
It came very fast. The bag is very nice. Thanks for the gift!
The bag looks great, the lining is made of pretty dense fabric, three compartments, in the middle of the zipper, the extreme on the button, inside there is a compartment for a mobile phone and The product came quickly, I recommend the store. As a gift put a small keychain.
It looks perfect, and it arrived really fast. And the product is as described
Описанию соответствует. Доставка быстрая. В целом сумка понравилась. Много кармашков, отделов. Смотрится аккуратно. Для "девчонок из простых" неплохой вариант на повседневку. Обновочка за небольшие деньги. Рекомендую.
Thank you